Privacy Policy

Last updated: January 2025

Elite Prime takes your privacy seriously. When you're sharing sensitive corporate documents and beneficial ownership details for gaming license applications, you need to know exactly what happens to that data.

Here's the reality: we handle confidential information daily. This policy explains what we collect, why we need it, and how we keep it secure.

What Information We Collect

During the consultation and application process, we typically gather:

  • Corporate details: Company registration documents, shareholding structures, beneficial ownership records
  • Contact information: Names, email addresses, phone numbers of directors and key personnel
  • Financial data: Bank statements, proof of funds, financial projections (required by licensing authorities)
  • Compliance documentation: KYC materials, police certificates, professional references
  • Website analytics: IP addresses, browser types, pages visited (standard stuff)

We don't collect payment card details directly. All transactions run through encrypted third-party processors.

How We Use Your Information

Your data serves specific purposes:

  • Preparing and submitting gaming license applications to regulatory authorities
  • Conducting compliance due diligence (we're legally required to verify client backgrounds)
  • Communicating application updates and regulatory developments
  • Maintaining records for audit trails (regulators mandate this)
  • Improving our services based on client feedback patterns

We never sell client data. Period. Your competitors won't hear about your expansion plans from us.

Data Security Measures

Gaming license applications contain sensitive corporate intelligence. Our security protocols include:

  • AES-256 encryption for document storage and transmission
  • Two-factor authentication for all team members accessing client files
  • Regular security audits by third-party specialists
  • Strict access controls (only consultants working your case see your documents)
  • Secure document destruction protocols when retention periods expire

Physical documents are stored in locked facilities with controlled access. Digital files live on encrypted servers in jurisdictions with strong data protection laws.

Third-Party Sharing

We share your information only when necessary:

  • Licensing authorities: Your application documents go directly to regulators (that's the whole point)
  • Legal advisors: Jurisdiction-specific lawyers review documents when required
  • Compliance partners: Background check providers, financial auditors (with your consent)
  • Service providers: Hosting companies, email services (under strict confidentiality agreements)

All third parties sign NDAs and comply with GDPR standards.

Your Privacy Rights

You can request to:

  • Access all data we hold about you
  • Correct inaccurate information
  • Delete your data (except records we're legally required to retain)
  • Restrict processing or object to specific uses
  • Receive your data in portable format

Note: Active license applications limit deletion rights. Regulators require complete audit trails.

Data Retention

We keep your information for:

  • Active applications: Duration of process plus 12 months
  • Successful licenses: 7 years post-issuance (regulatory requirement)
  • Unsuccessful applications: 3 years (for potential re-applications)
  • Marketing communications: Until you unsubscribe

Cookie Policy

Our website uses essential cookies for functionality and analytics cookies to understand user behavior. You can disable non-essential cookies in your browser settings without affecting core site features.

Changes to This Policy

We update this policy when regulations change or we modify data practices. Material changes trigger email notifications to active clients.

Contact Us

Questions about your data? Email our Data Protection Officer at [email protected] or use the contact form. We respond within 48 hours.

For urgent privacy concerns, call our compliance hotline: [PHONE NUMBER]

This policy complies with GDPR, UK Data Protection Act 2018, and jurisdiction-specific gaming regulations where we operate.