Terms of Service
Last Updated: January 2025
These Terms of Service govern your use of Elite Prime's consulting services for gaming license applications. By engaging our services, you agree to these terms. Read them carefully - they're written in plain English because opacity helps nobody.
1. Service Scope
We provide consulting and application support for gaming licenses in Curacao, Malta, Gibraltar, and select other jurisdictions. What we do: jurisdiction analysis, application preparation, compliance framework design, regulatory liaison. What we don't do: guarantee license approval (no consultant can), provide legal representation (we work alongside your lawyers), or process applications for unlicensed operators.
Our role is advisory. Final licensing decisions rest with regulatory authorities, not us.
2. Client Responsibilities
You must provide accurate, complete information. Misleading us - even unintentionally - creates compliance risks we can't fix retroactively. You're responsible for:
- Timely document submission when we request materials
- Maintaining compliance with all applicable gaming laws
- Paying regulatory fees directly to licensing authorities
- Engaging qualified legal counsel in your target jurisdiction
- Implementing our compliance recommendations in good faith
We can't work miracles with incomplete information or operators cutting corners.
3. Fees and Payment
Consulting fees are quoted per engagement and payable according to agreed milestones. Regulatory application fees (payable to licensing authorities) are separate and non-refundable - those go directly to government bodies, not through us.
Our fees don't guarantee license approval. If your application fails due to regulatory discretion or changing legislation, that's industry reality, not grounds for refund. If it fails because we dropped the ball, different conversation.
4. Confidentiality
We treat your business information, application materials, and compliance strategies as confidential. We don't share client details, reference your company publicly without permission, or recycle your proprietary approaches for other clients.
Exception: we must disclose information if legally required by court order or regulatory demand. That's non-negotiable.
5. Limitation of Liability
Our liability is limited to the fees paid for the specific engagement where issues arose. We're not liable for indirect damages, lost profits, or regulatory penalties resulting from factors outside our direct control.
We carry professional indemnity insurance, but we're consultants, not guarantors of regulatory outcomes.
6. Termination
Either party can terminate with 30 days written notice. You're responsible for fees for work completed up to termination date. We reserve the right to terminate immediately if you provide false information, request unlawful services, or engage in conduct that compromises our regulatory standing.
7. Governing Law
These terms are governed by the laws of [Jurisdiction]. Disputes go to arbitration before litigation - saves everyone time and legal fees.
Questions about these terms? Contact us at [email protected] before engaging our services. We'd rather clarify expectations upfront than resolve misunderstandings later.